10 most harmful errors for a career
"How can we tell the world that you are a true leader?" - asks Sylvia Ann Hewlett, an economist and president-founder of the Center for Talent Innovation (Innovation Center for support of talented, CTI) from New York. "Nothing will help a person to become a leader, if he is not sending the right signals to others", - she says.
According to the study, which CTI conducted during the year 4000 among American specialists with higher education and 268 senior executives, superior quality to promote the professional career ladder - is to convince others that he is the undisputed leader. This "charm head" (executive presence) can be defined as a combination of solidity, excellent communication skills and an impeccable appearance.
However, the possession of these qualities do not automatically add you points if you make mistakes in communicating with colleagues. One mistake, and the authorities have already mentally struck out from the list of prospective candidates for the new position. What the pitfalls to be avoided? CTI study identified 10 of the most serious mistakes made in communication in the office, which destroy hopes for a boost.
1. Racism and sexism
72% of all executives surveyed crudest mistake made by men in the office, called the racist remarks and 70% of respondents named such sexist remarks of men towards women. According to researchers, thus it appears narrow-mindedness and a low level of emotional responsiveness.
2. bawdy jokes
Joking aside discord. Especially in the office. Inappropriate jokes put people in an awkward position and indicate the speaker's inability to assess your audience and environment correctly. At the same time 61% of executives believe that the ability to assess the mood of others and effectively adjust according to that their statements, their tone and content - this is one of the most important skills needed to advance in the workplace.
The tears in the workplace (and it does not matter, they are caused by an important cause or not) harm the image of the leader, especially when it comes to men. 59% of executives believe that women's tears make a bad impression, and 63% believe the tears of one of the worst mistakes made by office workers. You should be able to control their emotions.
4. uncultured speech
The leaders argue that it is important to demonstrate the solidity of the leaders, pragmatic and intellectual power. That is why we are uncultured immediately undermines the chances for promotion. One IT-manager told investigators, "I saw the heads, which seem at first glance, competent, but as soon as they open their mouths and start to speak like real clowns pea, this impression instantly fading away."
Swearing perceived as an error regardless of the speaker's gender. This behavior is generally considered inappropriate and unprofessional manager. Interestingly, this is also a gross mistake that the internet, which in itself is a communication minefield. Survey respondents named three main communication errors in the online posting unflattering messages about their colleagues, posting unprofessional photos and overly personal remarks.
There are people who believe that flirting in the office has the right to exist. However, almost half of managers said that such behavior undermines the professional reputation, whether man or woman behaves. Flirting - slight hint of even a small possibility of a sexual relationship between two people - it can easily be misunderstood.
It is not only repulsive, but also distracting spectacle. Conducted the survey, researchers found that fussy behavior in principle weakens "charm the head." If a man in a business meeting constantly corrects clothing or twists in the hands of mobile devices, it begins to seem as if it is something confused or he is not careful.
8. Avoiding eye contact
for body language experts say that avoiding eye contact gives the impression that the person is lying, or he has something to hide. This behavior during a business meeting makes me think about your disinterest. At the same time, if you look people in the eye, they feel that they are listened to.
9. Talk about trivia
If a person can not concisely and coherently express their thoughts, others begin to feel that he has no control over the situation. This also weakens the power and influence of the thoughts which he is trying to express. The former head of Bank of America Sally Krouchek admitted President Center for Talent Innovation, that women are usually difficult time to be silent. "We need to understand what power has the silence - she explained - because women love to fill the pause chatter. But leaving space around the important thoughts, man thus gives weight and solidity of what he wants to say. "
10. Too frequent giggles and shrill voice
The leaders called too often giggle or laugh basis of a communication mistake women, and a shrill voice - a major problem for men. Laughter in relevant situations and the right tone of voice - an important indicator of the solidity of the head. The researchers found that the sharp shrill voice is perceived as overly emotional and people just stop by to listen to him.